Feature story · After-hours triage
9:47 PM. Burst pipe. Handled.
Scroll to watch PM Help turn an after-hours emergency into a decision you make.
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Email received — 9:47 PM
High urgency · 9:47 PM
Tenant: Sarah Chen · Unit 12A, 18 Riverside Rd
URGENT — water spraying under kitchen sink
“Water is spraying under the kitchen sink and the cabinet is flooding. Please help — it’s going everywhere.”
Step 1 of 8The problem
9:47 PM. A pipe bursts.
Sarah emails: water everywhere. Your office closed hours ago.
Step 2 of 8Without PM Help
The email sits unread all night.
Step 3 of 8With PM Help
Read the moment it lands.
PM Help opens a case and pulls out the details — instantly.
Step 4 of 8Your options
Here are your options. With the why.
Each shows what triggered it. Nothing is picked for you.
Step 5 of 8Your call
You decide. From your phone.
Every reply is drafted. Nothing sends without your approval.
Step 6 of 8The audit trail
Every step. On the record.
Step 7 of 8The payoff
Handled by 10:03. Not 8 AM.
Step 8 of 8Get started
Your inbox, already handled.
Built for Australian property managers — you approve everything.