Answers to common questions about getting set up, connecting your email, and keeping your data secure.
PM Help reads your incoming property-management messages, drafts prioritised replies, and pre-fills the right next step — so your day is already triaged before you sit down. Nothing is sent without your approval.
No. Every draft waits for you to review and approve it. You stay in control of every reply, and every action is recorded in a full audit trail.
PM Help is designed for Australian property managers and agencies, aligned with QLD, NSW and VIC tenancy workflows and Australian privacy expectations.
PM Help connects to Google Workspace (Gmail) and other major providers through a secure email integration. Once connected, new messages flow into your inbox for drafting and prioritisation.
Yes. Many Google Workspace accounts require an administrator to trust (whitelist) PM Help before staff can connect their accounts. Follow the Onboarding guide below and forward it to your IT administrator.
PM Help only reads and drafts. It never sends or deletes anything on its own — you approve every outbound message.
Your data is stored securely with industry-standard encryption and access controls. We do not sell your information. See our Privacy Policy for full detail.
Yes. Every drafted reply, approval and action is logged so you always have an audit-ready record of what happened and when.
PM Help is currently onboarding Australian agencies in batches during early access. Reach out via the contact link in the footer for current pricing and availability.
Use the "Get Early Access" button at the top of the page to join the waitlist. We onboard new agencies in batches.