Feature story · Compliance audit trail
Nine months on. One question: prove it.
Scroll to see how a complete, timestamped record turns a dispute into a download.
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December — the notice arrives
Owner email · 8:14 AM
Owner: Margaret Whitfield · 34 Camellia Ave, Ferndale
Tribunal application from Priya — March mould repair
“Priya has applied to the tribunal over the mould issue from March. Can you send me everything that was done, with dates?”
Step 1 of 8The problem
A tribunal notice. From March’s mould job.
Margaret forwards it: Priya’s dispute application. “Can you show what we did?”
Step 2 of 8Without PM Help
The inbox archaeology begins.
Step 3 of 8With PM Help
Back in March: recorded as it happened.
Priya’s mould report became a case — photos, dates, property, all captured.
Step 4 of 8Your options
Options shown. Reasons recorded.
Each option carried its trigger and basis — into the record.
Step 5 of 8Your call
You decided. It wrote itself down.
Inspection booked, owner notified, tenant answered — every send timestamped.
Step 6 of 8The audit trail
December: the whole story, one export.
Step 7 of 8The payoff
Answered in minutes. Not weekends.
Step 8 of 8Get started
Be ready before anyone asks.
Built for Australian property managers — you approve everything.